Return Policy

We offer a refund / exchange within the first 7 days from the date of your purchase. If 7 days have passed since your purchase, you will not be offered a return, exchange or refund of any kind.

To be eligible for a return or exchange:

1. The purchased item must be unused and in the same condition as you received it.
2. The item must have its original packaging.
3. Items purchased on sale may not be eligible for a return / exchange.
4. For hygiene reasons, opened or used soaps cannot be returned, except where the item is found to be defective or damaged.

Only items found to be defective or damaged are replaced by us (based on an exchange request). Certain categories of products may be exempt from returns or refunds; such categories will be identified to you at the time of purchase.

For exchange/return requests that are accepted, once your returned item is received and inspected by us, we will notify you by email about the receipt of the returned/exchanged product. If approved after a quality check at our end, your return/exchange will be processed in accordance with our policies.

To start a return, contact us at hello@shopjuna.in or WhatsApp +91 92705 54627.